SHIPPING & RETURNS
Due to the current circumstances surrounding COVID-19 please expect a slight delay in delivery.
The time I need to prepare an order for dispatch varies. For details, see individual items.
UK: 2-3 working days (not including weekends and public holidays)
Rest of the world: 7-14 working days (not including weekends and public holidays)
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Please note that for all orders, we are not responsible for lost or stolen packages.
Return & Exchange Policy
I gladly accept exchanges, You will be responsible for paying for your own shipping costs for returning your item.
Contact me within: 14 days of delivery
Send items back within: 21 days of delivery
I don't accept returns or cancellations, all orders made are final, but please contact me if you have any problems with your order within 14 days.
Subscription Cancellation Policy
To cancel your 6 month sage subscription, please log into your account/send an email request a 21 day notice of your payment date.
Any order that includes a pre-order item will be dispatched all together once the pre-order item becomes avilable estimated dispatch time 2-4 weeks.
PLEASE ALLOW 48 HOURS FOR A RESPONSE